Job Description. The median wage is the wage at which half the workers in an occupation earned more than that amount and half earned less. Formerly Known As Metro Systems, Inc. Get more data about desktop support specialist job for your career planning. Responsibilities. This includes installing, diagnosing, and maintaining all desktop equipment, network printers, software applications and mobile devices to ensure optimal performance. Assist Institute standard documentation and . See who you know. Because salary potential may vary depending on location, education and . See more. Desktop support technicians can be viewed as the I.T ninjas of every organization; their responsibilities range from installation, diagnosing, repairing, maintaining, and upgrading computer hardware, peripherals and equipment to ensure optimal workplace performance. Robert Half is in search of a Desktop Engineer in Dallas, TX. Desktop Support Specialist Dallas, TX Contract / Temporary $32.00 - $38.00 / Hourly. A Technical Support Specialist will also support computer software integration by diagnosing and troubleshooting common problems. Job email alerts. A Desktop Support Specialist, or Technical Support Specialist, is an IT professional who acts as the first point of contact for computer users experiencing difficulties with computer hardware, applications, and software. May require an associate degree or equivalent. A Desktop Support Specialist will also support computer software integration by diagnosing and troubleshooting common problems. Basic Purpose. Desktop Support Engineer Duties & Responsibilities 9. POSITION DESCRIPTION: DSS Support Specialist. The Desktop Specialist (Tier 2) would provide hands-on and remote technical support to the Company's end users. Apply for the Job in Desktop Support Specialist at Redstone Arsenal, AL. Ask targeted questions to diagnose problems. Full-time, temporary, and part-time jobs. Installing, physically moving, changing/upgrading, and disposing of computer hardware and software products. Applicants who have taken courses in areas such as . The income of a Desktop Support Technician varies greatly depending on their level of experience, geography, and other considerations. Their main duties include troubleshooting and diagnosing different technical issues, assessing and understanding user needs and issues and recommending technical fixes to customers. Salaries vary between 124,000 NGN and 393,000 NGN. A Desktop Support Specialist, or Desktop Support Engineer, provides technical assistance to customers regarding various hardware and software applications. Job Posting Title. Job Description. Desktop Support Technician is known as one of the backbones of IT organization. Fulfills all service level standards for response time and quality. Job specializations: IT/Tech. Desktop Support Specialist. Tandym Group is seeking a Desktop Support Specialist to support a client of ours in the St. Louis, MO area. Set up and maintain user accounts, permissions, mailboxes, licenses Search and apply for the latest Computer support jobs in Rhode Island. This request is for a Desktop Support Specialist to assist Client Services Operations to help support the high number of Service Desk requests, hardware installations, and customer software support. These documents should either be in a PDF format (.pdf) or a Word document (.doc) format. Position Summary : Provide proactive desktop support for users of desktop/laptop PCs, Video Teleconference (VTC), and ensure that all licensing and regulatory requirements are compliant. Desktop Support Specialist. Work Schedule: Day Job. Employment type. In addition, an IT help role also involves customer service duties such as connecting networks and troubleshooting. A computer support specialist provides technical support for a company, organization's customers, or their employer's staff. These are new-age professionals are also called computer network support specialists. Full Time position. Standard Hours Per Week: 40.00. A Desktop Support Specialist, or Desktop Support Engineer, provides technical assistance to customers regarding various hardware and software applications. With millions of people searching for jobs on Indeed each month, a great job description can help you attract the most qualified candidates to your open position. May support installs or upgrades of software or devices, set up user profiles, or re-set passwords. Lower level jobs typically only require some technical training or postsecondary courses*. Desktop Support Specialists can work as part of a company's in-house IT team, assisting staff with hardware and software issues. Job Description. Communicating with coworkers to diagnose problems. Others may work for an IT services company, providing IT support for a company's clients. The Desktop Support Specialist will provide support and maintenance within the organization's desktop computing environment. Work Type: Full Time. Job duties and responsibilities for this position are intended to help train for more advanced positions within Nemsys, and develop a positive relationship with Nemsys Clients while developing . According to the BLS, the median annual salary for computer support specialists was $53,470 as of May 2018. Computer Science, Academic, Computer/Coding Teacher. Research salary, company info, career paths, and top skills for Desktop Support Specialist Posted: October 26, 2022. Conduct remote troubleshooting. Computer Support Specialist serves as the foundation to deliver timely, accurate and reliable support for our partner clients at Nemsys. Employees holding this job title generally begin in IT or IT Assistant roles. They use computer software and equipment to assist them in providing advice and help to their employer and their employee's. They carry a variety of titles such as technical support specialist, information . This is a Senior Desktop, on-site role. 4.8. 1) Analyze network data to determine network usage, disk space availability, or server function. Employees holding this job title generally begin in IT or IT Assistant roles. Install, configure, and maintain computer hardware, software, printers, networks, etc. IT Hardware Specialist. Receiving and documenting requests for support. Address user tickets regarding hardware, software and networking. The average computer support specialist r&d salary in Wisconsin, United States is $67,345 or an equivalent hourly rate of $32. Job in Jonesboro - Craighead County - AR Arkansas - USA , 72402. Candidate for a Position in Support Specialists, A Job Market for Desktop Support Technicians, Microsoft Certified Desktop Support Specialists, Computer Support Technicians: An Application to Support Engineer Jobs and more about desktop support specialist job. Exempt From Overtime: Exempt: No. Support will be performed in person (on-site users) or . They will be working with other end user support specialists while also supporting their internal . We need highly motivated individuals who can work in a fast-paced environment, providing quick solutions for common technical problems. Job Duties and Tasks for: "Computer Network Support Specialist". Their job is to support information technology employees working in their organization. Their main duties include troubleshooting and diagnosing different technical issues, assessing and understanding user needs and issues and recommending technical fixes to customers. Job Description Summary. Admin Non-Exempt. Talking coworkers through the process of fixing technical issues. FullTime. Verified employers. To get you started . 182 votes for Desktop Support Specialist. In Nigeria, a Desktop Support Technician earns roughly 252,000 NGN per month. A Desktop Support Specialist is focused on troubleshooting different software packages, hardware devices, and other peripherals. A Desktop Support Specialist, or Desktop Support Engineer, provides technical assistance to customers regarding various hardware and software applications. They monitor the performance of the company's desktop infrastructure. Sample responsibilities for this position include: Supporting desktops and laptop computers, including mobile devices and primarily Windows, MacOS and iOS. Their main duties include troubleshooting and diagnosing different technical issues, assessing and understanding user needs and issues and recommending technical fixes to customers. The lowest 10 percent earned less than $38,990, and the highest 10 percent earned more than $106,420. Job in Seattle - King County - WA Washington - USA , 98127. Full-Time. Job Description. Desktop Support Technician Responsibilities: Advising staff on appropriate procedures for directing their IT-related queries and recommendations. Benefits: medical, Job Description. Competitive salary. Job Description: Under close supervision performs first line technical support to computer customers with questions regarding account administration, distribution of software and documentation, enterprise applications, system, and network status. An IT support professional provides computer support services by upgrading and maintaining an organization s computer systems and information technology. MAJOR DUTIES AND RESPONSIBILITIES. Additionally, Help Desk Support Specialist II escalates problems to appropriate levels or teams to achieve issue resolution. Prioritizing your workload to ensure the most critical issues are resolved first. Desktop Support Specialist Job Description: Top Duties and Qualifications. Computer Science. Job Description. Pros of a Desktop Support Specialist Career. Seeking a desktop support specialist with experience working at an IT help desk. Job specializations: Salary for Computer Support Specialists. The median annual wage for computer network support specialists was $63,460 in May 2019. The lowest 10% earned less than $38,270, while those in the highest 10% bracket brought in more than $105,770 per year. Breaking / fixing hardware and software, including OS, network, and applications. Maintaining virus protection, OS service packs, general operations, and providing back-up and disaster recovery. Location of Job: US:Remote. Job Description. September 9, 2022. The job may involve manning an IT support helpdesk, providing remote assistance or visiting a client who has logged a . Description. Take a few minutes to create or upgrade your resume. Install and configure software and hardware. Currently seeking a Desktop Support Specialist that will be responsible for troubleshooting hardware, software, and networking issues for the company. Our company is looking for a Desktop Support Specialist to join our team. Computer support specialists render help and guidance to people or organizations that are using computer software or equipment. Organization Unit: ISD End User Support. Computer user support specialist jobs require some computer knowledge but not necessarily a college degree. We have included computer support specialist job description templates that you can modify and use. Delivering IT and related assistance upon request, or as you deem suitable. Get notified about new Desktop Support Specialist jobs in Wisconsin, United States. Potentially good salary (median annual salary of $47,610, with the highest-paid 10% making $80,180 or more as of May 2014)*. Responsibilities. Desktop support specialist job description example. Listed on 2022-10-27. Test alternative pathways until you resolve an issue. Location: 100 East Lookout Drive, Richardson, TX. Computer Support Specialist (BSS) Job Description. Guide users with simple, step-by-step instructions. Nursing Assistant Job Description, Skills, and Salary. Listed on 2022-10-30. A high school diploma is required with bachelor's degree in Computer Science or closely related degree being strongly preferred. Advancement opportunities for qualified individuals*. Senior Executive / Lead - Talent Acquisition Group - HCL America, Inc. Description. Desktop Support Specialist. The Tier 2 role will be backup to the incoming call queue as well as the handling of incidents and requests that are escalated from the Help Desk (Tier 1). Referrals increase your chances of interviewing at SYSMIND by 2x. Responsibilities: Act as an escalation point for advanced or difficult help requests to IT; Maintain accurate hardware and software records for corporate assets; JOB SUMMARY: As a . This job is no longer available. Free, fast and easy way find a job of 861.000+ postings in Rhode Island and other big cities in USA. Your job description is the first contact between your company and your new recruit. Support Specialist Responsibilities: Troubleshooting and resolving IT issues in a timely manner. Deciding on the most suitable ways of providing aid. The maintenance activities will comprise the removal and replacement of computer devices. Desktop support specialist provides subject matter expertise in enterprise IT systems SCCM, JAMF, and Systems Center Operations Manager (SCOM) 2012 platforms in a complex Windows 7 and Windows 10, Microsoft Windows Server 2003, 2008, and 2012, and Oracle environment. Desktop Support Specialists troubleshoot problems, arrange system upgrades, and organize parts replacements where necessary . Provide technical support across the company, resolving issues for staff in a timely manner via phone, electronically and in person. Education. Contract. Listing for: Arkansas State University. The Desktop Support Specialist is a member of the Computing Support team whose members support all technical support for the College Community. Document customers' descriptions of their computer problems; Guide customers through the recommended problem-solving steps; Set up or repair computer equipment and related devices; . A bachelor's degree in Computer Science or closely related degree is required for the position. Responsibilities include installing, configuring, troubleshooting and . Their job description also entails troubleshooting problematic areas (in person or by . Sample job description #1. Search for similar jobs. This client is looking for a desktop support specialist to join their Madison team. 3) Configure wide area network (WAN) or local area network (LAN) routers or related equipment. Salary estimates based on salary survey data collected directly from employers and anonymous employees in Wisconsin, United States. Additionally, some companies also require . What Does a Desktop Support Technician Do? View the job description, responsibilities and qualifications for this position. Raleigh, NC. Desktop Support Specialist job in Dallas . Position Responsibilities: Support activities include but not limited to: Providing desktop support to users for desktop/laptop, tablets, PCs . Desktop Support Specialist Job Description Template. Walk customers through installing applications and computer peripherals. 2) Configure security settings or access permissions for groups or individuals. Installing and configuring hardware and software. Browse through our resume examples to identify the best way to word your resume. $44 to $52 Hourly. Contractor. Listing for: SEATTLE INDIAN HEALTH BOARD. The other professionals who assist non-IT . Job Description. They are also accountable for groundwork, installation, and maintenance of end user workstation equipment (laptops/ desktops) and additional peripherals including IP telephones. Serve as the initial contact for reporting of technical issues and answering questions regarding software, hardware, and/or network issues This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Heath Care System. Full Time position.